Responsibilities
1 - Proactively reach out to leads via phone, email, or other communication channels to understand their needs and assess their interest in our software products.
2 - Follow up with leads to provide additional information, answer questions, and nurture relationships
3 - Schedule and coordinate product demonstrations in alignmen with the availability of both clients and internal team members
4 - Maintain accurate records of lead interactions and update relevant databases or CRM systems accordingly.
5 - Collaborate closely with our technical and sales teams to ensure the smooth delivery of product demonstrations and address any technical queries or concerns raised by clients.
6 - Stay updated on industry trends, product features, and competitor offerings to effectively communicate the value proposition of our software solutions
7 - Provide feedback to the development team based on client interactions and market insights to contribute to product enhancements and improvements
Must have
1 - Minimum of 6 months of experience in a similar role, preferably in the software or technology industry
2 - Strong communication skills, both written and verbal, with the ability to articulate technical concepts clearly and effectively
3 - Excellent interpersonal skills with a customer-centric approach and the ability to build rapport with clients
4 - Organizational skills and attention to detail to manage lead pipelines and schedules effectively
5 - Technical aptitude and a basic understanding of software products and solutions
6 - Ability to work collaboratively in a fast-paced environment and adapt to changing priorities
7 - Proficiency in using communication and scheduling tools, as well as CRM software